Shipping policy

Shipping Policy

Effective Date: June 26, 2026

At BPMACHINE.PK, we are committed to delivering your medical equipment safely and efficiently. This Shipping Policy explains our order processing, delivery timelines, shipping charges, and other important information.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a shipping confirmation (and tracking details, if available).

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days
  • Other Areas: 3–7 business days

Delivery times are estimates and may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may also offer free shipping on selected products or promotional campaigns. Any such offers will be clearly mentioned on our website.

Delivery Coverage

We deliver to customers across Pakistan, including major cities and many remote locations served by our courier partners.

If delivery is not available in your area, our customer support team will contact you to discuss alternative arrangements.

Order Tracking

Once your order has been dispatched, tracking information will be provided (where available) so you can monitor the progress of your shipment.

Delivery Attempts

Our courier partners may make more than one delivery attempt. If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related issues, additional charges may apply for re-delivery.

Please ensure your shipping address and contact information are accurate when placing your order.

Delayed Deliveries

While we strive to deliver all orders on time, delays may occur due to circumstances beyond our control, including:

  • Weather conditions
  • Public holidays
  • Courier service delays
  • High order volumes
  • Government restrictions or emergencies

We appreciate your patience in such situations.

Damaged Packages

If your package arrives visibly damaged:

  • Inspect the package before accepting delivery.
  • Take photos of the package and product if damage is found.
  • Contact our customer support as soon as possible with your order details.

We will work with you to resolve the issue promptly.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

BPMACHINE.PK is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided during checkout.

International Shipping

Currently, BPMACHINE.PK ships only within Pakistan. We do not offer international shipping at this time.

Contact Us

If you have any questions regarding shipping, delivery, or your order, please contact us through our Contact Us page or the customer support details available on our website.

We appreciate your trust in BPMACHINE.PK and look forward to serving your healthcare needs.